Which of the following statements about complaints is true?
A) Handling complaints properly is most important during the commitment stage of a partnership.
B) Salespeople can cause complaints about products that are performing exactly as they were intended to perform.
C) The buying company should view a complaint as an opportunity to prove it is a reliable firm with which to do business.
D) Only when complaints are eliminated can a true partnership be formed.
E) All of the above statements about complaints are true.
Correct Answer:
Verified
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