Fiona is concerned about complacency among her sales team. She asks each sales rep to answer a series of questions. Which of the following questions is she LEAST likely ask her sales team to answer?
A) Do you understand each customer's personal characteristics?
B) Do you maintain a record of promises made to each customer?
C) Do you know when competitors are making deliveries?
D) Do you follow up on every customer request promptly?
E) Have you recently found something you can do better than our competitors?
Correct Answer:
Verified
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