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When the Prospect Asked How Quickly Replacement Parts for the Wood

Question 81

Multiple Choice

When the prospect asked how quickly replacement parts for the wood laminating machine could be delivered in the event of a part failure, the salesperson said, "Before we discuss replacement parts, let me explain to you how my company's machine reduces waste to a minimum and still produces beautiful laminations." What method for handling an objection was used in this example?


A) revisit method
B) compensation method
C) acknowledge method
D) forestalling method
E) postpone method

Correct Answer:

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