Which of the Following Statements About Salesperson Relationships with Customers

Which of the following statements about salesperson relationships with customers and prospects is true?

A) Selling to new prospects requires the same skills as selling to existing customers.
B) Salespeople responsible for existing customers place more emphasis on selling products than on servicing and relationship building.
C) Rejection is an inevitable part of making initial contacts with potential customers.
D) To convince prospects to purchase a product they use regularly, salespeople need to be especially self-confident and aggressive.
E) none of these