Question 1

When managers find that their employee supply is larger than its demand,they may decide to use attrition or layoffs and transfers to correct the problem.

Accepted Answer

If there is an excess of employees, managers may choose to use attrition (not replacing employees who leave) or layoffs to decrease the number of employees. They may also use transfers to move employees to other departments or locations where there is a greater need for their skills.

Question 2

People are a source of competitive advantage when their skills,knowledge and abilities are not equally available to all competitors.

Accepted Answer

This statement is true as having people with specialized skills and knowledge can give a company a competitive edge in the marketplace. When these skills and knowledge are unique and difficult to replicate by competitors, it becomes a source of competitive advantage.

Question 3

In the U.S.demographic trends have contributed to a shortage of workers with the appropriate skills and education levels.

Accepted Answer

This statement is true. As the population ages and birth rates decline, there are fewer young people entering the workforce with the necessary skills and education to fill the jobs being vacated by retiring workers. This has created a mismatch between the skills employers need and the skills workers possess, leading to shortages of workers in certain industries and occupations.

Question 4

Human resources management deals with formal systems for the management of people within the organization.

Accepted Answer

Human resources management is concerned with the planning, organizing, directing, and controlling of the activities and functions that relate to people within an organization. This includes the recruitment, selection, training, development, compensation, and performance management of employees. Overall, human resources management aims to create a productive, efficient, and harmonious work environment that supports the organization's objectives and goals.

Question 5

Recruitment refers exclusively to external applicants.

Accepted Answer

Recruitment may refer to both external and internal applicants.

Question 6

U.S.managers have responded to the labor shortage by decreasing training budgets.

Accepted Answer

One response managers have made to deal with the skills shortage has been to increase significantly the remedial and training budgets within their own organizations.

Question 7

The human resource planning process occurs in three stages: planning,programming and evaluating.

Accepted Answer

The human resource planning process indeed occurs in three stages - planning, programming and evaluating.

Question 8

The "supply of labor" estimates how many and what types of employees the organization actually will have.

Accepted Answer

The supply of labor refers to the actual number and types of employees that an organization currently has, or anticipates having in the future. It is an important consideration for workforce planning and management.

Question 9

Job analysis gives managers the job description and selection steps.

Accepted Answer

Job analysis gives managers a job description that tells about the job itself, including the essential tasks, duties, and responsibilities involved in performing the job. It also provides a job specification that describes the skills, knowledge, abilities, and other characteristics needed to perform the job.

Question 10

Santa's Workshop,Inc.uses its computerized human resources information system to analyze its past rates of turnover,terminations and retirements.The company is looking at its external labor supply.

Accepted Answer

The company is analyzing its internal labor supply by examining past rates of turnover, terminations, and retirements. External labor supply would involve looking at the labor market outside the company.

Question 11

A thorough job analysis may help organizations successfully defend themselves in lawsuits involving employment practices.

Accepted Answer

A thorough job analysis can provide objective evidence about the essential functions and requirements of a job, which can help organizations demonstrate that certain employment practices are job-related and consistent with business necessity. This can be useful in defending against claims of discrimination or other unlawful practices.

Question 12

The term human capital is often used today to describe the trading value of employees.

Accepted Answer

The term "human capital" refers to the economic value of an employee's skills and knowledge, not their trading value.

Question 13

Interviews are the most popular recruitment tool.

Accepted Answer

While interviews are a common recruitment tool, they are not necessarily the most popular. Other tools like online job applications, resume screenings, and assessments are also widely used.

Question 14

Another term for human capital is intellectual capital.

Accepted Answer

Human capital refers to the knowledge, skills, abilities, and other intangible assets possessed by individuals that enable them to create value in the economy. Intellectual capital encompasses this idea and also includes other intangible assets such as patents, trademarks, and proprietary technology.

Question 15

Teamwork and cooperation can be used to produce a people-based competitive advantage.

Accepted Answer

Teamwork and cooperation among employees can lead to better problem-solving, improved communication and increased productivity, all of which can contribute to a competitive advantage for the organization.

Question 16

Demand forecasting is one of the easiest parts of human resources planning.

Accepted Answer

Demand forecasting involves analyzing past trends and future expectations in order to determine the workforce needs of an organization. It requires careful consideration of various factors such as industry trends, economic conditions, and seasonality. It is a complex process that involves a significant amount of data analysis and forecasting techniques. Therefore, it is not considered one of the easiest parts of human resources planning.

Question 17

According to surveys most jobs are filled through newspaper advertising.

Accepted Answer

According to recent statistics, job seekers find their jobs primarily through online job boards and company websites, with social media and networking becoming increasingly important as well. Very few jobs are filled through print newspaper advertising nowadays.

Question 18

Application builds on recruiting and involves decisions about whom to hire.

Accepted Answer

The answer of Application builds on recruiting and involves decisions...

Question 19

People are a source of competitive advantage when others can copy their capabilities and contributions.

Accepted Answer

People are a source of competitive advantage when their capabilities and contributions are unique and difficult for others to replicate.

Question 20

Applications and resumes are the most popular selection tool.

Accepted Answer

Interviews are generally considered the most popular selection tool, as they allow employers to assess candidates' qualifications and fit for the role in a more interactive and personal manner.

Quiz 10: Human Resources Management