Sprint encourages customers to post reviews on its company website or Facebook page in the hopes of increasing the company's
A)target market.
B)credibility.
C)market share.
D)reach.
E)image.

Question

Quizplus · Accepted Answer

By encouraging customers to post their reviews on its website or Facebook page, Sprint is aiming to increase its credibility. Reviews from customers are seen as authentic and trustworthy, and therefore can influence the perceptions of potential customers. This can ultimately lead to more sales and revenue for Sprint.

Sprint Encourages Customers to Post Reviews on Its Company Website