A technique used to translate customer requirements into technical requirements is:
A)quality assurance.
B)statistical quality control.
C)quality function deployment.
D)continuous improvement.

Question

Quizplus · Accepted Answer

Quality function deployment (QFD) is a process that allows customer requirements to be translated into technical requirements. QFD involves collecting data from customers, analyzing their needs, and using that information to develop technical specifications. By using QFD, organizations can ensure that their products or services meet the needs of their customers while also meeting their own technical requirements. Quality assurance, statistical quality control, and continuous improvement are all important elements of a quality management system, but they do not specifically address the process of translating customer requirements into technical requirements.

A Technique Used to Translate Customer Requirements into Technical Requirements