Question 1

A term coined by Jack Welch during his tenure at GE and refers to an organization that eliminates traditional barriers between departments as well as barriers between the organization and the external environment is _________________.

Accepted Answer

The answer of A term coined by Jack Welch during...

Question 2

In some organizations, the act of including employees in the change process is not possible, and instead organizations can recruit a small number of opinion leaders to promote the benefits of coming changes.

Accepted Answer

In some situations, it may not be possible to involve all employees in the change process, and in such cases, identifying opinion leaders can be an effective strategy for promoting the benefits of changes to the broader workforce.

Question 3

Some of a company's most committed employees may be the least vocal opponents to a change effort.

Accepted Answer

Some of a company's most committed employees may be the most vocal opponents to a change effort

Question 4

Organizations with a design that combines a traditional structure and a product structure are called ________________ organizations.

Accepted Answer

The answer of Organizations with a design that combines a...

Question 5

What is IBM's emerging business opportunities (EBO)?

Accepted Answer

The answer of What is IBM's emerging business opportunities (EBO)?...

Question 6

Knowledge work is thought to be safe from outsourcing.

Accepted Answer

Knowledge work is not safe from outsourcing

Question 7

Organizational change can take the form of which of the following?

Accepted Answer

Organizational change can take the form of changes in structure (e.g. reorganization), strategy (e.g. entering new markets), policies (e.g. implementing new HR policies), or culture (e.g. promoting a more collaborative environment).

Option B is incorrect because change does not have to be planned on a quarterly basis and measured for progress, it can be ongoing and continuous.

Option C is incorrect because while effective products or services can be an outcome of organizational change, it is not the fundamental process itself.

Option D is incorrect because while it is important to be mindful of corporate cultural norms in the process of change, moderating change may not always be necessary or beneficial.

Question 8

An example of a boundaryless organization that outsources many of its operations is __________________.

Accepted Answer

The answer of An example of a boundaryless organization that...

Question 9

Who did Starbucks form a successful partnership with and why?

Accepted Answer

The answer of Who did Starbucks form a successful partnership...

Question 10

A form of boundaryless organization in which all nonessential functions are outsourced is ________________.

Accepted Answer

The answer of A form of boundaryless organization in which...

Question 11

All of the following are characteristics which describe learning organizations EXCEPT:

Accepted Answer

Learning organizations do not necessarily hire only employees who are willing to learn from past mistakes. Rather, they create a culture where all employees are encouraged and supported in their efforts to learn and improve. The other three options are characteristics that describe learning organizations.

Question 12

Change management is an important leadership skill that spans the entire range of P-O-L-C functions.

Accepted Answer

Change management involves planning, organizing, leading, and controlling the processes involved in implementing changes in an organization. Therefore, it is an important leadership skill that spans the entire range of P-O-L-C functions.

Question 13

The U.S. Department of Labor and the Organization for Economic Co-operation and Development have reported that the average age of the U.S. workforce will decrease as the baby boom generation nears retirement age.

Accepted Answer

The US Department of Labor and the Organization for Economic Co-operation and Development have reported that the average age of the US workforce will increase as the baby boom generation nears retirement age

Question 14

An example of a company that utilizes the matrix organization successfully is:

Accepted Answer

The answer of An example of a company that utilizes...

Question 15

__________________ constitutes a form of boundaryless design similar to a joint venture.

Accepted Answer

The answer of __________________ constitutes a form of boundaryless design...

Question 16

A __________________ is one whose design actively seeks to acquire knowledge and change behavior as a result of the newly acquired knowledge.
Short Answer

Accepted Answer

The answer of A __________________ is one whose design actively...

Question 17

According to a 2007 SHRM survey, employee resistance to change is one of the top reasons why change efforts fail.

Accepted Answer

The statement is true. The SHRM survey found that employee resistance to change was one of the top reasons why change efforts fail.

Question 18

Globalization can be either a threat or opportunity for organizations, depending on their ability to adapt to relevant changes.

Accepted Answer

Globalization brings both challenges and opportunities for organizations. Those who are able to adapt and harness the benefits of a globalized economy can thrive, while those who fail to adapt may struggle or even fail.

Question 19

An example of a company that is a modular organization is:

Accepted Answer

The answer of An example of a company that is...

Question 20

The act of including employees in the change process can drastically reduce opposition to new methods.

Accepted Answer

By involving employees in the change process, they feel valued and respected which leads to higher engagement and buy-in to new methods. This helps reduce opposition and increases the chances of successful implementation of the change.

Quiz 7: Foreign Exchange and the Global Capital Markets