At what point in the collection series, if any, would it be appropriate to send an obvious form letter?

Name: At what point in the collection series, if any, would it be appropriate to send an obvious form letter?
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Question

Quizplus · Accepted Answer

Early in the collection process, form letters are commonly used as a first step to gently remind the debtor of their obligation without immediately resorting to more direct or personal methods. This approach is both efficient and non-confrontational.

At What Point in the Collection Series, If Any, Would