Monitoring the web and using big data analytics from Facebook,Twitter,blogs,and discussion forums helps companies
A) reduce their customer equity.
B) replace existing customers with new customers.
C) build a positive reputation.
D) avoid taking a proactive approach to customer service.
E) generate customer complaints.
Correct Answer:
Verified
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A)customers buy.
B)the company win
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A)understanding
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A)another name for major accounts
Q182: Customer service reps
A)are advocates for the customer.
B)solve
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