Critical incidents are a brief description of effective or ineffective behaviours that illustrate problems an expatriate employee may encounter in an organization abroad.

Question

Quizplus · Accepted Answer

This statement is true. Critical incidents are commonly used in cross-cultural training programs to help prepare expatriate employees for the challenges they may encounter when working in a foreign culture. These incidents can describe situations where an expatriate's behavior was effective in navigating a culturally different workplace, or where their behavior was ineffective and caused problems or misunderstandings.

Critical Incidents Are a Brief Description of Effective or Ineffective