A procedure for non-unionized employees that is in writing,is communicated to employees,and guarantees employees the right to present complaints to management is often referred to as:
A)an unofficial complaint system
B)in-house complaint procedure
C)labour-management relations
D)the formal grapevine
E)a human resource method for identifying trouble-makers

Question

Quizplus · Accepted Answer

The description best matches an in-house complaint procedure, which is a formal process that is documented, communicated to employees, and provides a means for employees to bring complaints or grievances to management for resolution. The other options are not as accurate or relevant to the scenario.

A Procedure for Non-Unionized Employees That Is in Writing,is Communicated