Coaching and other forms of learning reduce resistance to change mainly by helping employees break previous routines and develop new role patterns.
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Q6: If change agents adopted the view that
Q13: One reason why employees resist change is
Q23: Customer feedback provides a human element that
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Q29: Negotiation is the highest priority and first
Q30: The preferred strategy for unfreezing the current
Q35: Communication should be applied to reduce resistance
Q86: Direct costs,fear of the unknown,and incongruent organizational
Q88: In some situations,resistance to change occurs when
Q94: People sometimes resist change because they have
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