Services are produced and consumed at the same time and cannot be separated from their provider.This is the characteristic of _______.
A)Intangibility
B)Perishability
C)Variability
D)Inseparability
E)All of these

Question

Quizplus · Accepted Answer

Even with the best efforts at enhancing a service's tangibility, a customer still can't really experience it until it is actually consumed. This characteristic represents the inseparability of a service-it is produced and consumed at the same time and cannot be separated from its provider.

Services Are Produced and Consumed at the Same Time and Cannot