When it is said that a service cannot be separated from the provider,and that a service's quality can only be as good as that of the provider himself or herself,the service is said to have __________.
A)Variability
B)Creativity
C)Nonvalence reward for returns
D)Nordstrom's concept
E)All of these

Question

Quizplus · Accepted Answer

Variability of a service means that because it can't be separated from the provider, a service's quality can only be as good as that of the provider himself or herself.

When It Is Said That a Service Cannot Be Separated