Sometimes customers can tell if they received good service.For example,vacations,haircuts,and restaurants all have _________ attributes that allow customers to decide whether they will repeat the purchase another time.
A)Purchasable
B)Simultaneous
C)Focused
D)Experiential
E)All of these

Question

Quizplus · Accepted Answer

Experience attributes are aspects of an offering that can be evaluated only during or after consumption. Many services fit this category, including restaurants, vacations, haircuts, and child care. They tend to have both tangible and intangible aspects; for example, a dining-out experience includes a physical good, the meal, as well as the service portion.

Sometimes Customers Can Tell If They Received Good Service