What is the best advice for formatting e-mail messages?
A) Try to keep the total message under three screens in length.
B) Include a greeting only if you are writing to someone within your organization.
C) To save time while composing, type your e-mail message using all lowercase letters.
D) Understand that typing your name at the bottom of an e-mail message is optional.

Question

Quizplus · Accepted Answer

Keeping the email message under three screens in length makes it easier for the recipient to read and respond to the message.

Answer: B
 It is always polite to include a greeting regardless of whether you are writing to someone within or outside of your organization.

Answer: None
 Typing an email message in all lowercase letters can make the message difficult to read and unprofessional. Including your name at the bottom of the message is also important for clarity and identifying the sender.

What Is the Best Advice for Formatting E-Mail Messages