According to Wang and Schultz's IMC Planning Model,which of the Following

According to Wang and Schultz's IMC planning model,which of the following steps should be taken immediately after a marketer identifies what brand contacts and changes in attitude are required to support the consumer's continuance or change of purchase behavior?

A) Segmenting customers and prospects in the database by a measurable purchase behavior
B) Setting communications objectives and strategies for reaching the consumer and influencing his or her attitudes, beliefs, and purchase behavior
C) Analyzing information on customers to understand their attitudes, their history, and how they discover and interact with the brand or product
D) Finding the best time, place, and situation to build and maintain relationships
E) Setting marketing objectives based on analysis of customer information