Last month our technical support personnel handed an additional 200 calls; that higher call volume increased our customer wait time per call by 15 percent is an example of an effective opener for a persuasive message recommending a solution to this problem.

Question

Quizplus · Accepted Answer

The statement sets up a clear problem and shows how it is negatively affecting the company. This would be an effective opener for a persuasive message recommending a solution to the problem.

Last Month Our Technical Support Personnel Handed an Additional 200