Question 1

As a courtesy to her intercultural audience, Sabrina should speak slowly, use simple English and short sentences, and avoid jargon and clichés.

Accepted Answer

Speaking slowly, using simple language, and avoiding jargon and clichés can help ensure that everyone in an intercultural audience can understand and follow the presentation.

Question 2

Good speakers are adept at building audience ____________________ by forming a bond with the audience and by entertaining as well as they inform.

Accepted Answer

The answer of Good speakers are adept at building audience...

Question 3

When making business telephone calls, you do not need to smile because the other person can't see you.

Accepted Answer

While the other person cannot physically see you on a business telephone call, smiling can actually make a difference in how your voice sounds and can convey a positive attitude and enthusiasm about the conversation.

Question 4

Our old computers are dinosaurs is an example of a(n)____________________.

Accepted Answer

The answer of Our old computers are dinosaurs is an...

Question 5

Marissa is nervous about giving a presentation to the board of directors.She should begin with a pause.

Accepted Answer

Beginning with a pause can help Marissa gather her thoughts, calm her nerves, and make a strong first impression on the board of directors. It also allows the audience to focus their attention on her and creates a sense of anticipation for what she will say next.

Question 6

E-mail has made the telephone obsolete for business communication.

Accepted Answer

While e-mail has become a popular form of communication in business, it has not completely replaced the telephone. There are still situations where a phone call is necessary or more efficient, such as discussing complex issues or providing immediate feedback. In some cases, businesses even use video conferencing or messaging platforms in addition to e-mail and phone calls.

Question 7

Voice mail helps to eliminate time-zone barriers.

Accepted Answer

The answer of Voice mail helps to eliminate time-zone barriers....

Question 8

Use the ____________________ of your oral presentation to capture listeners' attention and get them involved, to identify yourself and establish your credibility, and to preview your main points.

Accepted Answer

The answer of Use the ____________________ of your oral presentation...

Question 9

The audience can be shown the organization and main points in an oral message by the speaker's use of verbal ____________________, such as previews, summaries, and transitions.

Accepted Answer

The answer of The audience can be shown the organization...

Question 10

Determining the ____________________ is the first and most important step in preparing for an oral presentation.

Accepted Answer

The answer of Determining the ____________________ is the first and...

Question 11

Skilled speakers use the ____________________ of an oral presentation to summarize the main themes and to leave the audience with a specific and memorable "take-away."

Accepted Answer

The answer of Skilled speakers use the ____________________ of an...

Question 12

Because English has become the language of business throughout the world, interpreters are no longer necessary when presentations are given to diverse audiences.

Accepted Answer

While English has become the dominant language of international business, not all people may understand or speak it fluently. Interpreters may still be necessary when presenting to diverse audiences who may not all speak English.

Question 13

Good organization and intentional ____________________ are the two most powerful keys to audience comprehension and retention during an oral presentation.

Accepted Answer

The answer of Good organization and intentional ____________________ are the...

Question 14

People from other cultures-such as the Japanese, Latin American, and Arab cultures-appreciate directness and, therefore, expect a speaker to deliver the main idea right away.

Accepted Answer

This statement is false. Directness is not universally appreciated in all cultures; in fact, some cultures may view it as rude or offensive. For example, in Japanese culture, indirect communication is often preferred in order to maintain social harmony, while in Arab culture, building a relationship and establishing trust before discussing business is important. In Latin American culture, personal relationships and social etiquette may also play a role in communication. It is important to be aware of cultural differences in communication styles and adjust accordingly.

Question 15

When preparing to work on a project, teams should name a meeting leader to plan and conduct meetings, a recorder to keep a record of group decisions, and an evaluator to determine whether the group is on target and meeting its goals.

Accepted Answer

This statement is true. It is important for teams to have designated roles to ensure effective communication and productivity in meetings.

Question 16

A key element in preparing your oral presentation is analyzing your ____________________, anticipating its reactions, and making appropriate adaptations.

Accepted Answer

The answer of A key element in preparing your oral...

Question 17

Nicholas plans to ask for audience questions at the end of his presentation.If he thinks the audience might not have heard a question, he should ask the audience member to repeat it more loudly.

Accepted Answer

The answer of Nicholas plans to ask for audience questions...

Question 18

The ____________________ of an oral presentation can be organized using such methods as chronology, geography/space, comparison/contrast, importance, and problem/solution.

Accepted Answer

The answer of The ____________________ of an oral presentation can...

Question 19

A(n)____________________ audience is one that wants to take charge or to ridicule the speaker.

Accepted Answer

The answer of A(n)____________________ audience is one that wants to...

Question 20

Team members should do everything possible to avoid conflict while working on team-based written and oral presentations.

Accepted Answer

The answer of Team members should do everything possible to...

Quiz 14: Business Presentations