A tool that can be used to identify potential causes of failures or defects is a:
A) Control chart.
B) Pareto diagram.
C) Fishbone (i.e., Ishikawa) diagram.
D) Run chart.
E) Six Sigma report.

Question

Quizplus · Accepted Answer

The Fishbone diagram is a tool used to identify potential causes of failures or defects. It visually displays all possible causes of a problem, organized by category, in order to determine the root cause of the issue. Control charts, Pareto diagrams, run charts, and Six Sigma reports are all different tools used in quality control and process improvement, but they are not specifically designed to identify potential causes of failures or defects.

A Tool That Can Be Used to Identify Potential Causes