All the following are examples of internal nonfinancial quality indicators except:
A) Number of customer complaints.
B) Process yield (i.e., ratio of good outputs to total output).
C) Productivity (i.e., ratio of acceptable output to resource inputs).
D) Plant safety record (e.g., days since last major accident).
E) Throughput.

Question

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The Answer of All the following are examples of internal nonfinancial quality indicators except:
A) Number of customer complaints.
B) Process yield (i.e., ratio of good outputs to total output).
C) Productivity (i.e., ratio of acceptable output to resource inputs).
D) Plant safety record (e.g., days since last major accident).
E) Throughput.

All the Following Are Examples of Internal Nonfinancial Quality Indicators