In the _____ method of handling objections,the salesperson tells the prospect the objection presented is not true but does so in a manner that softens the response.
A) acknowledge
B) referral
C) postpone
D) indirect denial
E) turndown

Question

Quizplus · Accepted Answer

The indirect denial method involves telling the prospect that the objection is not true but doing so in a way that is not confrontational or aggressive. This helps to maintain a positive relationship with the prospect and avoids creating a defensive attitude. By acknowledging the objection and softening the response, the salesperson can provide reassurance and build trust with the prospect.

In the _____ Method of Handling Objections,the Salesperson Tells the Prospect