A salesperson for a professional laundry service asked an amusement park owner,"Do the stains on the uniforms worn by your personnel cause parents to doubt your company's ability to provide them and their children with well-maintained rides?" In the context of the SPIN technique,the salesperson is using a(n)_____ question here.
A) situation
B) problem
C) implication
D) benefit
E) need payoff

Question

Quizplus · Accepted Answer

The salesperson is asking the amusement park owner about the potential negative consequences (implications) of stained uniforms on parents' perception of the park. This fits the description of an implication question in the SPIN technique. The other types of questions (situation, problem, benefit, need payoff) do not fit the context of the salesperson's inquiry.

A Salesperson for a Professional Laundry Service Asked an Amusement