Which of the Following Statements About Telephoning to Make Sales

Which of the following statements about telephoning to make sales appointments is true?

A) The telephone is most often used to make an initial appointment.
B) Booking an appointment by phone is advantageous because the prospect's nonverbal reactions to the salesperson can be observed and assessed.
C) Trying to make an appointment by phone is a waste of a salesperson's time.
D) The goal of a telephone call is to sell a product.
E) It is more acceptable to go to the prospect's office to make the first appointment.