When Marty met with his supervisor,the supervisor congratulated him for achieving 4 out of his 6 sales call objectives for the quarter and told him to try harder to achieve all of his sales call objectives in the next quarter.He then asked him to send in the next salesperson for her evaluation.Marty had hoped his supervisor would provide him with some help in figuring out why he had been unable to achieve all of his objectives.Marty wanted _____ feedback,but his supervisor gave him _____ feedback.
A) intrinsic; extrinsic
B) diagnostic; performance
C) evaluative; primary
D) performance; corrective
E) positive; negative

Question

Quizplus · Accepted Answer

Diagnostic feedback is feedback that helps the recipient understand why they are not achieving their goals. Performance feedback is feedback that simply tells the recipient how they are performing. In this case, Marty wanted diagnostic feedback, but his supervisor gave him performance feedback.

When Marty Met with His Supervisor,the Supervisor Congratulated Him for Achieving