While making a presentation to the owner of Harold's Dress Shop about a window display,Scott began to pick up nonverbal cues that this was not what the owner wanted.Scott asked,"Would you be interested in a window with less clutter that showcased some of your more expensive items?" When the owner replied,"Yes," then Scott modified his existing sales strategy to incorporate his ideas for the showcase window.In this scenario,Scott was seen to be practicing _____ selling
A) standardized
B) fixed
C) outlined
D) adaptive
E) methodological

Question

Quizplus · Accepted Answer

Scott was able to adapt his sales strategy based on the nonverbal cues he picked up from the owner. This shows that he was practicing adaptive selling, which involves adjusting one's sales approach based on the needs and preferences of the customer. A standardized, fixed, or outlined sales approach would not have allowed Scott to make these adjustments. Methodological selling is not a commonly used term in sales, so it is not a relevant option.

While Making a Presentation to the Owner of Harold's Dress