Which of the following statements about appearance as a nonverbal communicator is true?
A) A salesperson should always wear professional attire.
B) It is much better to under dress than to overdress.
C) Salespeople should attempt to match their style of dress to that of their customers.
D) In today's business world, ties are an unnecessary bother and do nothing to add to a salesperson's potential for success.
E) Successful salespeople always wear high-fashion clothing.

Question

Quizplus · Accepted Answer

Salespeople should attempt to match their style of dress to that of their customers to enhance their likability and trustworthiness. Wearing professional attire is generally expected, but it is important to adjust the level of formality to fit the situation. Underdressing can make a salesperson appear unprofessional and lacking in credibility, while overdressing can be perceived as trying too hard or being out of touch with the customer. High-fashion clothing may be appropriate in some industries, but it is not a requirement for success in sales. The importance of ties may vary depending on the industry and culture.

Which of the Following Statements About Appearance as a Nonverbal