When salespeople communicate in a high-technology environment,they should:
A) never deliver bad news via e-mail.
B) avoid "techno overkill."
C) make sure the communication is meaningful.
D) customize their messages.
E) all of the above.

Question

Quizplus · Accepted Answer

All of the above options are important when communicating in a high-technology environment. Salespeople should avoid using too much jargon or technical terms, ensure that their messages are personalized and meaningful to the recipient, and should never deliver bad news via email as a general rule.

When Salespeople Communicate in a High-Technology Environment,they Should