In services, flowcharts are useful for _______________.
A)translating basic research into applied research
B)identifying and determining the sequence of customer and service actions and interactions
C)developing time estimates for each phase of the service process
D)evaluating ways of standardizing service elements with component commonality
E)estimating customer satisfaction with the service process

Question

Quizplus · Accepted Answer

Flowcharts are useful in services to identify and determine the sequence of customer and service actions and interactions. They provide a visual representation of the steps involved in a particular service process, helping service providers to optimize the process, improve efficiency, and enhance customer satisfaction.

In Services, Flowcharts Are Useful for _______________