Organizational capabilities are virtually always:
A) knowledge-based,residing in people and in the company's intellectual capital,or in organizational processes and systems,which embody tacit knowledge.
B) more complex than resources and are exercised only through key personnel.
C) require constant evaluation to ensure cooperative support from management.
D) are easier and less challenging to categorize than resources because there are fewer to be concerned about.
E) reflective of the industry's driving forces.

Question

Quizplus · Accepted Answer

Organizational capabilities mainly reside in people and the company's intellectual capital or organizational processes and systems, which embody tacit knowledge. These capabilities include the skills, knowledge, and competencies within an organization, and they are not limited to specific individuals or key personnel. They are often seen as a key differentiator between successful and unsuccessful companies.

B, C, D, and E are incorrect because they do not accurately reflect the nature of organizational capabilities.

Organizational Capabilities Are Virtually Always