Over the Last Three Years, Carla Has Been Involved in Several

Over the last three years, Carla has been involved in several high-profile negotiations where she has used a distributive framework. Now, she finds:

A) it is difficult to negotiate in any other way.
B) it is expected that she will use integrative techniques next time.
C) the rest of the managers in her company are using the same technique.
D) her level of emotional intelligence has increased.
E) it is impossible to use inspirational appeals with colleagues.