The value of the set of employee behaviors that contribute, either positively or negatively, to organizational goal accomplishment is known as _____.
A) citizenship behavior
B) task orientation
C) job satisfaction
D) job performance
E) organizational commitment

Question

Quizplus · Accepted Answer

Job performance refers to the behaviors of employees that contribute positively to achieving organizational goals. It includes factors such as productivity, quality of work, and meeting deadlines. Citizenship behavior (choice A) refers to voluntary actions by employees that are not part of their job description but still contribute to the organization, such as helping colleagues. Task orientation (choice B) refers to the focus of employees on accomplishing specific tasks or goals, rather than their overall job performance. Job satisfaction (choice C) refers to employees' feelings of fulfillment and enjoyment in their job, but it does not necessarily correlate with their actual job performance. Organizational commitment (choice E) refers to employees' loyalty and dedication to their organization, but again, it is not a direct indicator of their job performance.

The Value of the Set of Employee Behaviors That Contribute