Which of the following is an example of a personal channel of communication?
A) Online customer service personnel
B) Newspaper
C) Radio
D) Magazines

Question

Quizplus · Accepted Answer

Online customer service personnel interact directly with the individual and provide personalized communication, making it a personal channel of communication. Newspapers, radio, and magazines are forms of mass communication, reaching a large audience and not necessarily providing personalized communication.

Which of the Following Is an Example of a Personal