Question 1

Which of the following is a characteristic of a continuous improvement team?

Accepted Answer

Continuous improvement teams are a type of advice team that consists of small groups of volunteers or workers and supervisors who meet intermittently to discuss workplace- and quality-related problems.

Question 2

Who are typical members of continuous improvement teams?

Accepted Answer

Continuous improvement teams are a type of advice team that consists of small groups of volunteers or workers and supervisors who meet intermittently to discuss workplace- and quality-related problems.

Question 3

Luis,Grayson,and Tom met once a week for three months to redesign department work spaces,to be implemented when the organization moved to a new building in January.This is an example of a _____.

Accepted Answer

On a problem-solving team,knowledgeable workers meet as a temporary team to solve a specific problem and then disband.

Question 4

Which of the following is not one of the five stages of team development?

Accepted Answer

One theory proposes that groups and teams go through five stages of development: forming,storming,norming,performing,and adjourning.

Question 5

_________,the second stage of team development,is characterized by the emergence of individual personalities and roles and conflicts within the group.

Accepted Answer

The second stage,storming,is characterized by the emergence of individual personalities and roles and conflicts within the group.

Question 6

Which of the following is an important aspect when creating a self-managed team?

Accepted Answer

A self-managed team is defined as a group of workers who are given administrative oversight for their task domains.Among suggestions to empower self-managed teams: team members are cross-trained on jobs within their (and other)teams;do their own hiring,training,and firing;do their own evaluations of each other;and are paid (at least in part)as a team.

Question 7

At Allen and Thomas Architects,a group of designers are developing the first drawings for a proposed multiuse office development in an older section of a large city that is being revitalized.What type of work team is this group?

Accepted Answer

Project teams work to do creative problem solving,often by applying the specialized knowledge of members.Examples are task forces,research groups,and architect teams.

Question 8

Which of the following is most likely to be considered an action team that requires people with specialized training and a high degree of coordination?

Accepted Answer

Action teams work to accomplish tasks that require people with (1)specialized training and (2)a high degree of coordination,as on a baseball team,with specialized athletes acting in coordination.Another example is an airline cockpit crew.

Question 9

The question the group is asking during the forming stage of group development is _____

Accepted Answer

For the group,the question in the forming stage is "Why are we here?"

Question 10

During the forming stage,the leader should _____.

Accepted Answer

During the forming stage,leaders should allow time for people to become acquainted and to socialize.

Question 11

A work team that works to accomplish tasks that require people with specialized training and a high degree of coordination is called a(n)_____.

Accepted Answer

Action teams work to accomplish tasks that require people with (1)specialized training and (2)a high degree of coordination,as on a baseball team,with specialized athletes acting in coordination.

Question 12

During the ______ stage of team development,close relationships develop and unity and harmony emerge.

Accepted Answer

In the third stage,norming,conflicts are resolved,close relationships develop,and unity and harmony emerge.

Question 13

Self-managed teams are groups of workers who have been given ______ for their task domains.

Accepted Answer

A self-managed team is defined as a group of workers who are given administrative oversight for their task domains.

Question 14

The group development stage in which individuals test the leader's policies and assumptions as they try to determine how they fit into the power structure is the ______ stage.

Accepted Answer

The storming stage is a time of testing.Individuals test the leader's policies and assumptions as they try to determine how they fit into the power structure.

Question 15

Depak's team was not making much progress on defining a new production process.Nicole was being very uncooperative.She did not agree with Depak's direction,and had not completed her tasks.This team is in what stage of group development?

Accepted Answer

The storming stage is a time of testing.Individuals test the leader's policies and assumptions as they try to determine how they fit into the power structure.Subtle forms of rebellion,like procrastination,occur.Groups can stall here when power politics erupt into open rebellion.

Question 16

A team composed of people from different departments who are pursuing a common objective is called a _____.

Accepted Answer

On a cross-functional team,members are composed of people from different departments,such as sales and production,all of whom are pursuing a common objective.

Question 17

Administrative oversight given to self-managed teams does not typically include _____.

Accepted Answer

Administrative oversight involves delegated activities such as planning,scheduling,monitoring,and staffing.

Question 18

When using a self-managed team,a manager should _____.

Accepted Answer

Self-managed teams are defined as groups of workers who are given administrative oversight for their task domains.Administrative oversight involves delegated activities such as planning,scheduling,monitoring,and staffing.

Question 19

The question individuals ask during the norming stage of group development is _____

Accepted Answer

In the third stage,norming,conflicts are resolved,close relationships develop,and unity and harmony emerge.For individuals,the main issue is "What do the others expect me to do?"

Question 20

Rita is on a team that consists of members who interact by computer network to collaborate on project.She is on a(n)________.

Accepted Answer

On a virtual team,members interact by computer network to collaborate on projects.

Quiz 13: Groups and Teams: Increasing Cooperation,reducing Conflict