Question 1

When head count requirements exceed availabilities,the organization will be overstaffed.

Accepted Answer

When head count requirements exceed availabilities, it means there are more positions to be filled than there are available employees, leading to understaffing, not overstaffing.

Question 2

The person/job match model says that individuals are characterized by their level of qualifications and motivation.

Accepted Answer

The person/job match model does consider an individual's level of qualifications and motivation as important factors in determining job fit.

Question 3

Matching concerns that involve the larger organization include organizational values,new job duties,multiple jobs,and future jobs.

Accepted Answer

Concerns about organizational values, new job duties, multiple jobs, and future jobs typically involve the larger organization and its overall goals and direction.

Question 4

Pfizer has concluded that it cannot project what kind of talent it needs in the next 10 years and then select employees whose skills matched these long-range future talent needs.

Accepted Answer

According to the article, Pfizer has concluded that it is impossible to predict what kind of talent will be needed in the next 10 years and match employee skills to those future needs.

Question 5

Staffing the organization requires attention to both the quantity and quality of people brought into,moved within,and retained by the organization.

Accepted Answer

Staffing involves not only filling positions with enough people but also making sure that the right people with appropriate skills and qualifications are recruited, promoted, and retained. Thus, staffing requires attention to both the quantity and quality of personnel in the organization.

Question 6

Staffing systems exist primarily to fill specific vacancies,and are not closely linked to overall organizational profitability and growth.

Accepted Answer

Staffing systems are closely linked to overall organizational profitability and growth as they play a crucial role in attracting, selecting, and retaining talented employees who can contribute to the success and growth of the organization. Recruitment and retention of high-quality employees can lead to increased productivity, innovation, and profitability for the organization.

Question 7

Internal staffing systems work in fundamentally different ways than external staffing systems.

Accepted Answer

Both internal and external staffing systems aim to match candidates with job positions, but they differ mainly in the source of candidates; internal systems focus on current employees, while external systems look outside the organization. The fundamental processes of identifying needs, assessing candidates, and making selections are similar.

Question 8

Quantity or quality labor shortages can mean lost business opportunities,scaled-back expansion plans,an inability to provide critical consumer goods and services,and even threats to organizational survival.

Accepted Answer

Labor shortages can have significant impacts on businesses, such as reducing their ability to meet demands, limiting growth potential, and even putting their survival at risk.

Question 9

The person/job match model says that jobs are characterized by their level of qualifications and motivation.

Accepted Answer

The person/job match model says that individuals are characterized by their level of qualifications and motivations, and that job fit is determined by the match between an individual's qualifications and motivations and the requirements and rewards of a particular job.

Question 10

Employee turnover does not represent a significant cost to most organizations.

Accepted Answer

Employee turnover can result in significant costs for organizations, such as the costs of recruiting, hiring and training new employees, loss of productivity during the transition period, and potential negative effects on team morale and engagement.

Question 11

Organizations should attempt to eliminate all employee turnover if at all possible.

Accepted Answer

Although employee turnover can have negative effects on an organization, it is not always possible or desirable to eliminate it completely. Some turnover can be beneficial, such as when low-performing employees are replaced with high-performing ones or when employees leave to pursue better opportunities for their career growth. Additionally, keeping some turnover can ensure that an organization maintains diversity and fresh perspectives.

Question 12

Enterprise Rent-A-Car tries to use a single strategy for recruiting employees,rather than spreading their efforts across a lot of different strategies.

Accepted Answer

Enterprise Rent-A-Car employs a variety of recruitment strategies to attract a diverse pool of candidates, including college recruiting, internships, online job postings, and employee referrals, rather than relying on a single strategy.

Question 13

For the average organization,employee costs (wages or salaries and benefits)are under 10% of its total revenue.

Accepted Answer

The statement is false. Employee costs typically account for a much larger percentage of an organization's total revenue, often ranging between 30-50%.

Question 14

Employee shortages seldom require job reassignments or overtime for current employees.

Accepted Answer

Employee shortages often require job reassignments or overtime for current employees in order to cover the workload.

Question 15

Human capital refers to the knowledge,skill,and ability of people and their motivation to use them successfully on the job.

Accepted Answer

Human capital refers to the knowledge, skill, and ability of people and their motivation to use them successfully on the job.

Question 16

Acquisition activities involve external staffing systems that govern the initial intake of applicants into the organization.

Accepted Answer

Acquisition activities are related to external staffing systems, which involves attracting and bringing new applicants into the organization. These activities include various processes such as job postings, career fairs, and employee referrals.

Question 17

The quantity portion of the staffing definition means that organizations must be concerned about staffing levels and their adequacy.

Accepted Answer

The quantity portion of staffing is concerned with the number of employees needed and their adequacy to fulfill organizational goals and objectives.

Question 18

The person/job match model states that it is more important to match job rewards to individual motivations than to match job requirements to KSAOs.

Accepted Answer

The person/job match model emphasizes the importance of matching both job requirements to an individual's knowledge, skills, abilities, and other characteristics (KSAOs) and job rewards to individual motivations for optimal job performance and satisfaction.

Question 19

Staffing is the process of acquiring,deploying,and retaining a workforce of sufficient quantity and quality to create positive impacts on the organization's effectiveness.

Accepted Answer

Staffing involves acquiring the right number and quality of employees to ensure that the organization runs efficiently and effectively.

Question 20

Staffing is more of a process than an event.

Accepted Answer

Staffing involves not only the initial recruitment and selection of employees, but also ongoing activities such as training, performance management, and career development. It is a continuous process that requires attention and effort over time.

Quiz 1: Staffing Models and Strategy