What is empowerment?
A)Empowerment is what allows district management to focus on a few stores.
B)Empowerment is when employees abuse their positions as associates.
C)It is the authority of the upper management.
D)Empowerment is when managers share the power and decision-making authority with employees.
E)It is a type of management that focuses on hiring powerful people.

Question

Quizplus · Accepted Answer

When lower level employees have empowerment they have the authority to make decisions and feel more confident about their ability to serve the customers.

What Is Empowerment