When Howard announced a change in the way hours would be billed at his law firm, the junior partners resisted and questioned the reason for the change. Instead of addressing their concerns, Howard said, "It's already been decided. It's going to happen." The junior partners ended up resenting the change instead of trying to see if it benefitted them. What change-specific reason contributed to the resistance?
A)Misunderstanding
B)Different assessments
C)Peer pressure
D)Self-interest
E)Management tactics

Question

Quizplus · Accepted Answer

Management may attempt to force the change and may fail to address concerns. Such management tactics can intensify resistance.

When Howard Announced a Change in the Way Hours Would