In the _____ stage of motivating people to change, management realizes that its current practices are no longer appropriate and the company must break out of its present mold by doing things differently.
A)mobilizing
B)stabilizing
C)unfreezing
D)moving
E)refreezing

Question

Quizplus · Accepted Answer

In the unfreezing stage, management realizes that its current practices are no longer appropriate and the company must break out of (unfreeze) its present mold by doing things differently. People must come to recognize that some of the past ways of thinking, feeling, and doing things are obsolete.

In the _____ Stage of Motivating People to Change, Management