The most accurate definition of a performance gap is the difference between
A)what is and would could be.
B)what was and what is.
C)what two different employees accomplish.
D)what one company does and what its competitors do.
E)what is manually possible and technologically possible.

Question

Quizplus · Accepted Answer

An important contributor to unfreezing is the recognition of a performance gap, which can be a precipitator of major change. It can occur when performance is good but someone realizes that it could be better. Thus, the gap is between what is and what could be.

The Most Accurate Definition of a Performance Gap Is the Difference