The process of completely overhauling an operation to achieve the greatest possible benefits to the customer and to the organization is known as _____.
A)configuring
B)standardizing
C)innovating
D)reengineering
E)integrating

Question

Quizplus · Accepted Answer

Reengineering is not about making minor organizational changes here and there. It is about completely overhauling the operation, in revolutionary ways, to achieve the greatest possible benefits to the customer and to the organization.

The Process of Completely Overhauling an Operation to Achieve the Greatest