What is a business process?
A) A standardized set of activities that accomplish a specific task, such as processing a customer's order
B) Rules and policies that result in a product or service that is received by an organization's external customer
C) Rules and policies that are invisible to the external customer but essential to the effective management of the business and include goal setting, day-to-day planning, performance feedback, rewards, and resource allocation
D) An attempt to understand and measure the current process and make performance improvements accordingly
Correct Answer:
Verified
Q2: Business process reengineering integrates all of an
Q3: The As-Is process model displays how the
Q4: Which of the following is not one
Q5: Business process modeling (or mapping) is the
Q6: The As-Is process model represents the current
Q7: Which of the following is one of
Q8: Which of the following is not one
Q10: Business process reengineering (BPR) is the analysis
Q11: A business process can be viewed as
Q30: A business process is a standardized set
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