Two important criteria for bench marking are _________ and ________.
A) Product quality; service quality
B) Location; time
C) Personal; organizational
D) Past; present
E) None of these
Correct Answer:
Verified
Q12: Performance reviews should include three steps including:
A)
Q13: Setting performance objectives is important in four
Q14: Performance reviews:
A) Keep communication lines open
B) Help
Q15: _ elements are important for effective discipline
Q16: _ is a careful search for excellence-taking
Q17: Performance management skills include:
A) Preparation, execution, evaluation
B)
Q18: Approximately _ percent of Fortune 1000 companies
Q19: The one minute reprimand has four characteristics
Q20: One minute goal setting involves identifying _
Q21: Behavior modification is a technique to:
A) Overcome
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