Roberto,a manager at Z-Cart Inc.,is asked by his manager to rate his subordinates' performance.He needs to rate 30 employees on a scale that ranges from 1 to 10.He rates 25 employees with a score of 8.In doing so,Roberto commits a rating error.In the context of types of rating errors,Roberto's mistake is called _____.
A) central tendency
B) halo error
C) horns error
D) leniency
E) statistical error

Question

Quizplus · Accepted Answer

Raters make distributional errors when they tend to use only one part of a rating scale. The error is called leniency when the reviewer rates everyone near the top, strictness when the rater favors lower rankings. In this scenario, Roberto commits a leniency error.

Roberto,a Manager at Z-Cart Inc