Carl Borden,the manager of an electronics store in California,gives his staff the authority to resolve customer complaints.He lets the staff decide whether to issue refunds or replace merchandise in case of consumer grievances.Which of the following job design techniques does Carl implement in his store?
A) Job sharing
B) Cross training
C) Job rotation
D) Job enrichment
E) Job evaluation

Question

Quizplus · Accepted Answer

The goal of ergonomics is to minimize physical strain on the worker by structuring the physical work environment around the way the human body works. Ergonomics therefore focuses on outcomes such as reducing physical fatigue, aches and pains, and health complaints.

Carl Borden,the Manager of an Electronics Store in California,gives His