Today, almost every sales rep can immediately check the company's inventory and production scheduling electronically. This allows sales reps to sell what is available and make promises to customers that they can keep. This technology has improved service delivery through
A) access to a wide variety of services.
B) greater control by customers over service delivery.
C) increased zone of tolerance.
D) greater ability to obtain information.
E) saving customers time.

Question

Quizplus · Accepted Answer

The technology mentioned in the statement allows sales reps to immediately check inventory and production scheduling electronically, granting them greater ability to obtain information.

Today, Almost Every Sales Rep Can Immediately Check the Company's