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Dan Has a Marketing Degree and Has Experience as a Call

Question 75

Multiple Choice

Dan has a marketing degree and has experience as a call center operator. He takes a position in which he responds to customer complaints, customer emails, and other postings via email. Dan's position can be described as a(n)


A) online customer service representative.
B) social media strategist.
C) community manager.
D) blogger.
E) search engine marketing associate.

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