Question 1

Whether you plan to be an entrepreneur and run your own company, a manager in a corporation, or a business professional, managing information systems and technologies will be one of your major responsibilities.

Accepted Answer

Managing information systems and technologies is a crucial part of almost every business and organization, regardless of the position or industry. Therefore, it is likely to be a major responsibility for entrepreneurs, managers, and business professionals alike.

Question 2

A "best of breed" approach to technology management may sacrifice match-with-business needs for vendor homogeneity and technology platform choices.

Accepted Answer

False

Question 3

According to the Real World case, CEOs want a CIO who is business savvy and can make the technology work for the business; but finding someone who is qualified in both business and technology is difficult.

Accepted Answer

The Real World case states that CEOs want a CIO who is business savvy and can make technology work for the business, but finding someone who is qualified in both business and technology is difficult.

Question 4

The conventional approach to managing IT human resources is to hire "best by position" personnel who bring specific IT expertise.

Accepted Answer

The conventional approach to managing IT human resources is to hire individuals with specific IT expertise for specific positions.

Question 5

Today, few organizations still establish or enforce policies for the acquisition of hardware and software by end users and business units.

Accepted Answer

While some organizations may be more flexible in allowing end users and business units to acquire their own hardware and software, many still have policies in place to regulate this process and ensure compliance with security, licensing, and compatibility requirements.

Question 6

According to the Real World case, today's CEOs look to the CIO to be more of a functional leader than a strategic business leader.

Accepted Answer

According to the Real World case, today's CEOs expect the CIO to be a strategic business leader and a partner in driving innovation and growth.

Question 7

Information technology today is viewed as a helpful, but non-essential component of business success.

Accepted Answer

Information technology is no longer viewed as just a helpful component, but an essential component of business success. It is integrated into almost every aspect of modern business operations, from communication to supply chain management to customer service.

Question 8

Within an organization, the chief executive officer (CEO) and the chief security officer (CSO) lead the business/IT planning process so that IT is aligned with strategic business goals.

Accepted Answer

The answer of Within an organization, the chief executive officer...

Question 9

Project management is a key management responsibility if IT projects are to be completed on time and within budget.

Accepted Answer

Project management involves planning, organizing, and managing resources to achieve project goals, including timelines and budgets. It is crucial for the successful completion of IT projects.

Question 10

In the early years of computing, the development of large mainframe computers, telecommunications networks, and terminals caused centralization of computer hardware and software, databases, and information specialists.

Accepted Answer

This statement is true. The centralization of computer hardware and software, databases, and information specialists was a result of the development of mainframe computers and telecommunications networks in the early years of computing.

Question 11

According to the text, managing the IT organization and infrastructure includes the management of the hardware, software, databases, telecommunications networks, and other IT resources.

Accepted Answer

The text states that managing the IT organization and infrastructure includes the management of hardware, software, databases, telecommunications networks, and other IT resources.

Question 12

Process control packages not only monitor, but automatically control, computer operations at large data centers.

Accepted Answer

Process control packages not only monitor computer operations, but also automatically control them at large data centers.

Question 13

A trend toward downsizing prompted a move back toward IT decentralization by many business firms.

Accepted Answer

Downsizing often leads to decentralization, as smaller teams and departments are formed and given more autonomy. IT is often included in this trend, as departments may be given more control over their own technology needs rather than relying on a centralized IT department.

Question 14

Strategic use of an outsourcing approach to IS/IT functions can result in business growth without increased overhead.

Accepted Answer

Outsourcing allows businesses to access specialized skills and technology without the need to establish and maintain a dedicated in-house team, resulting in cost savings and increased flexibility to focus on core business functions, which can lead to business growth.

Question 15

According to the text, managing the development and implementation of new business/IT applications and technologies is a responsibility shared by the chief executive officer (CEO) and the chief information officer (CIO).

Accepted Answer

The responsibility for managing the development and implementation of new business/IT applications and technologies primarily falls under the purview of the Chief Information Officer (CIO), not the Chief Executive Officer (CEO). The CEO may be involved in strategic decisions but the CIO directly oversees these tasks.

Question 16

The conventional approach to managing IT human resources is to develop evolving workgroups that are organized around emerging IT-intensive business initiatives, with little explicit delegation of tasks.

Accepted Answer

The conventional approach to managing IT human resources typically involves more structured and defined roles with explicit delegation of tasks, rather than evolving workgroups organized around emerging IT-intensive business initiatives without explicit task delegation.

Question 17

Outsourcing is usually not an option for smaller businesses.

Accepted Answer

Outsourcing can be an option for smaller businesses, depending on their needs and budget. With the rise of freelance platforms and virtual assistants, outsourcing has become more accessible to businesses of all sizes.

Question 18

IS operations management is concerned with the use of hardware, software, network, and personnel resources at the individual workstations of all employees.

Accepted Answer

Operations management is concerned with the design, operation, and control of the systems that create and deliver an organization's goods and/or services. While it may involve the use of hardware, software, network, and personnel resources, it is not limited to individual workstations of all employees.

Question 19

Outsourcing IS/IT functions to skilled service providers is often a strategic approach to stretching strained budgets.

Accepted Answer

Outsourcing IS/IT functions can often result in cost savings and allow organizations to focus on their core competencies while leaving the specialized technical tasks to skilled service providers. This can be particularly beneficial for organizations that have limited budgets or expertise in certain areas.

Question 20

The shift toward distributed client/server networks promoted a shift of databases and information specialists to the departmental level, and the creation of information centers to support end user and workgroup computing.

Accepted Answer

The statement is true. The distributed client/server networks allowed for databases and information specialists to be located at the departmental level, and the creation of information centers to support end user and workgroup computing.

Quiz 14: Enterprise and Global Management of Information Technology