Question 1

A(n) _____ details the knowledge, skills, and abilities needed to perform the job.

Accepted Answer

Job analysis is the process of identifying (1) the tasks, duties, and responsibilities that make up a job (the job description) and (2) the knowledge, skills, and abilities needed to perform the job (the job specifications).

Question 2

Which of the following components of the HRM system serves a developmental purpose by providing employees valuable information about their strengths and weaknesses?

Accepted Answer

Feedback from performance appraisal serves a developmental purpose for members of an organization.When managers regularly evaluate their subordinates' performance, they can provide employees with valuable information about their strengths and weaknesses and the areas in which they need to concentrate.

Question 3

An organization requires all job applicants to fill out applications with details such as their name, age, educational qualifications, and previous work experience.This organization is focusing on which aspect of the selection process?

Accepted Answer

To aid in the selection process, managers obtain background information from job applications and from résumés.Such information might include the highest level of education obtained, college major and minor, type of college or university attended, years and type of work experience, and mastery of foreign languages.

Question 4

Instead of hiring an accountant, an organization decides to contract with a local accounting firm for its tax accounting needs.The process is known as

Accepted Answer

Outsourcing is to use outside suppliers and manufacturers to produce goods and services.

Question 5

_____ includes all the activities managers engage in to develop a pool of qualified candidates for open positions.

Accepted Answer

Recruitment includes all the activities managers engage in to develop a pool of qualified candidates for open positions.

Question 6

_____ refer(s) to job changes within an organization that entail no major changes in responsibility or authority levels.

Accepted Answer

Employees recruited internally are either seeking lateral moves (job changes that entail no major changes in responsibility or authority levels) or promotions.

Question 7

_____ refers to the process by which managers decide the relative qualifications of job applicants and their potential for performing well in a particular job.

Accepted Answer

Selection is the process by which managers determine the relative qualifications of job applicants and their potential for performing well in a particular job.

Question 8

Joe always ensures that potential job applicants are aware of both the advantages as well as the disadvantages associated with the position they are applying for.Joe's assessment of the position indicates

Accepted Answer

Recruitment is more likely to be effective when managers give potential applicants an honest assessment of both the advantages and the disadvantages of the job and organization.Such an assessment is called a realistic job preview.

Question 9

Bridgett needs time off from work to care for a family member who is ailing from a terminal illness.Which of the following laws mandates that Bridgett be allowed to take an unpaid leave?

Accepted Answer

The Family and Medical Leave Act requires that employers provide 12 weeks of unpaid leave for medical and family reasons, including paternity and illness of a family member.

Question 10

_________ refers to the recruiting processes conducted by an organization to find people outside the organization who have not worked for the organization previously.

Accepted Answer

When managers recruit externally to fill open positions, they look outside the organization for people who have not worked for the organization previously.

Question 11

As a part of its human resource planning process, KRQ Consulting estimates the qualifications of all current employees as well as the qualifications of the available workers in the external job market.KRQ Consulting is engaging in

Accepted Answer

Supply forecasts estimate the availability and qualifications of current employees now and in the future, as well as the supply of qualified workers in the external labor market.

Question 12

Which of the following is true about internal recruitment?

Accepted Answer

Internal recruiting is normally less time-consuming and expensive than external recruiting.

Question 13

The _____ restricts mandatory retirement and especially benefits older employees.

Accepted Answer

The Age Discrimination in Employment Act prohibits discrimination against workers over the age of 40 and restricts mandatory retirement.

Question 14

Which of the following laws requires that managers ensure that employees are protected from workplace hazards?

Accepted Answer

The Occupational Safety and Health Act of 1970 requires that managers ensure that employees are protected from workplace hazards and that safety standards are met.

Question 15

When managers estimate the qualifications and numbers of employees an organization will need given its goals and strategies, they are engaging in

Accepted Answer

Demand forecasts estimate the qualifications and numbers of employees an organization will need given its goals and strategies.

Question 16

The process of identifying the tasks, duties, and responsibilities that make up a job and the knowledge, skills, and abilities needed to perform the job is collectively known as a

Accepted Answer

Job analysis is the process of identifying (1) the tasks, duties, and responsibilities that make up a job (the job description) and (2) the knowledge, skills, and abilities needed to perform the job (the job specifications).

Question 17

At the beginning of a fiscal year, Bob undertakes various activities to make labor demand and supply forecasts.Bob does these activities as a part of

Accepted Answer

Human resource planning includes all the activities managers engage in to forecast their current and future human resource needs.

Question 18

A _______ details the tasks, duties, and responsibilities that make up a job.

Accepted Answer

Job analysis is the process of identifying (1) the tasks, duties, and responsibilities that make up a job (the job description) and (2) the knowledge, skills, and abilities needed to perform the job (the job specifications).

Question 19

_______ is the process by which managers determine the potential of job applicants in performing particular jobs by evaluating their qualifications and previous job experience.

Accepted Answer

Selection is the process by which managers determine the relative qualifications of job applicants and their potential for performing well in a particular job.

Question 20

The _____ component of human resource management encompasses the steps that managers take to develop and maintain a good working association with the workers' unions that represent their employees' interests.

Accepted Answer

Labor relations encompass the steps that managers take to develop and maintain good working relationships with the labor unions that may represent their employees' interests.

Quiz 12: Human Resource Management

A(n) _____ details the knowledge, skills, and abilities needed to perform the job.

Which of the following components of the HRM system serves a developmental purpose by providing employees valuable information about their strengths and weaknesses?

An organization requires all job applicants to fill out applications with details such as their name, age, educational qualifications, and previous work experience.This organization is focusing on which aspect of the selection process?

Instead of hiring an accountant, an organization decides to contract with a local accounting firm for its tax accounting needs.The process is known as

_____ includes all the activities managers engage in to develop a pool of qualified candidates for open positions.

_____ refer(s) to job changes within an organization that entail no major changes in responsibility or authority levels.

_____ refers to the process by which managers decide the relative qualifications of job applicants and their potential for performing well in a particular job.

Joe always ensures that potential job applicants are aware of both the advantages as well as the disadvantages associated with the position they are applying for.Joe's assessment of the position indicates

Bridgett needs time off from work to care for a family member who is ailing from a terminal illness.Which of the following laws mandates that Bridgett be allowed to take an unpaid leave?

_________ refers to the recruiting processes conducted by an organization to find people outside the organization who have not worked for the organization previously.

As a part of its human resource planning process, KRQ Consulting estimates the qualifications of all current employees as well as the qualifications of the available workers in the external job market.KRQ Consulting is engaging in

Which of the following is true about internal recruitment?

The _____ restricts mandatory retirement and especially benefits older employees.

Which of the following laws requires that managers ensure that employees are protected from workplace hazards?

When managers estimate the qualifications and numbers of employees an organization will need given its goals and strategies, they are engaging in

The process of identifying the tasks, duties, and responsibilities that make up a job and the knowledge, skills, and abilities needed to perform the job is collectively known as a

At the beginning of a fiscal year, Bob undertakes various activities to make labor demand and supply forecasts.Bob does these activities as a part of

A _______ details the tasks, duties, and responsibilities that make up a job.

_______ is the process by which managers determine the potential of job applicants in performing particular jobs by evaluating their qualifications and previous job experience.

The _____ component of human resource management encompasses the steps that managers take to develop and maintain a good working association with the workers' unions that represent their employees' interests.