Question 1

To develop executives who will have an understanding of and expertise in a variety of functions, products and services, and markets, managers make sure that executives with high potential have different job proficiencies, some inline positions and some in staff positions.This is employee development through

Accepted Answer

Top managers need to develop an understanding of and expertise in a variety of functions, products and services, and markets.To develop executives who will have this expertise, managers frequently make sure that employees with high potential have a wide variety of different job experiences, some inline positions and some in staff positions.

Question 2

_____ are used by managers to assess subordinates on what they do on the job.

Accepted Answer

Through behavior appraisals, managers assess how workers perform their jobs-the actual actions and behaviors that workers exhibit on the job.Whereas trait appraisals assess what workers are like, behavior appraisals assess what workers do.

Question 3

In order to develop employees who can take on new responsibilities and more challenging positions, an organization provides a tuition reimbursement program to its employees.In this case, the organization is aiming to develop its employees through

Accepted Answer

Many large corporations reimburse employees for tuition expenses they incur while taking college courses and obtaining advanced degrees.It is an effective way to develop employees who can take on new responsibilities and more challenging positions.

Question 4

_____ questions often present interviewees with a scenario they are likely to encounter on the job and ask them to indicate how they would handle it.

Accepted Answer

In situational interview questions, interviewees are presented with a scenario they are likely to encounter on the job and asked to indicate how they would handle it.

Question 5

As part of the selection process, Marcos was required to take a test to determine if he had the necessary skills to perform the jobs successfully.What type of test would Marcos most likely be required to take?

Accepted Answer

Ability tests assess the extent to which applicants possess the skills necessary for job performance, such as verbal comprehension or numerical skills.

Question 6

A job applicant is interviewed multiple times by different interviewers.In each case, it was found that the interviewers drew similar conclusions about the applicant.This indicates the interview process has high

Accepted Answer

Reliability is the degree to which a tool or test measures the same thing each time it is administered.If the interviews are reliable, the interviewers should come to similar conclusions about an applicant's qualifications.

Question 7

Before creating training and development programs, managers should perform a _____ to determine which employees require training or development and what type of skills or knowledge they ought to acquire.

Accepted Answer

Before creating training and development programs, managers should perform a needs assessment to determine which employees need training or development and what type of skills or knowledge they need to acquire.

Question 8

_____ refers to a manager's evaluation of a subordinate's job performance and her contributions to the organization.

Accepted Answer

Performance appraisal is the evaluation of employees' job performance and contributions to the organization.

Question 9

The selection process for a school teacher's job requires the applicant to keep a class of thirty students engaged in a classroom activity for an hour.The candidate is evaluated by the interviewers during this period, and the activity plays a vital role in the selection process.This is an example of which of the following types of tests?

Accepted Answer

Performance tests measure job applicants' performance on actual job tasks.

Question 10

Which of the following focuses mainly on preparing organization members to take on new responsibilities and challenges?

Accepted Answer

Development focuses on building the knowledge and skills of organization members so they are prepared to take on new responsibilities and challenges and tends to be used more frequently with professionals and managers.

Question 11

________ tests measure the body strength and stamina of job applicants.

Accepted Answer

For jobs requiring physical abilities, such as firefighting, garbage collecting, and package delivery, managers use physical ability tests that measure physical strength and stamina as selection tools.

Question 12

Gathering background information, performance tests, physical ability tests, and references are all examples of

Accepted Answer

There are several selection tools that help managers sort out the relative qualifications of job applicants and appraise their potential for being good performers in a particular job.These tools include background information, interviews, paper-and-pencil tests, physical ability tests, performance tests, and references.

Question 13

Newly hired trucking employees of a courier delivery service ride with experienced drivers during deliveries to familiarize themselves with routes, timing, and driving conditions.This method of imparting training is an example of

Accepted Answer

In on-the-job training, learning occurs in the work setting as employees perform their job tasks.On-the-job training can be provided by coworkers or supervisors or can occur simply as jobholders gain experience and knowledge from doing the work.

Question 14

_____ is the process by which a manager shares performance appraisal information with a subordinate and develops a plan for the future development of that subordinate.

Accepted Answer

Performance feedback is the process through which managers share performance appraisal information with their subordinates, give subordinates an opportunity to reflect on their own performance, and develop, with subordinates, plans for the future.

Question 15

Due to the complexity and severe consequences of mistakes, pilots are required to undergo training in an artificial setting that closely mimics actual flying conditions.This type of training is called

Accepted Answer

Simulations can be a part of classroom instruction, particularly for complicated jobs that require an extensive amount of learning and in which errors carry a high cost.In a simulation, key aspects of the work situation and job tasks are duplicated as closely as possible in an artificial setting.

Question 16

Which of the following is often included for employee development, but not used for training?

Accepted Answer

Although both classroom instruction and on-the-job training can be used for development as well as training, development often includes additional activities such as varied work experiences and formal education.Role-playing and simulations are both types of classroom instruction.

Question 17

A manager attempting to select a test for a job applicant that will most accurately predict the applicant's performance on the job is primarily concerned with the _____ of the test.

Accepted Answer

Validity is the degree to which a tool measures what it purports to measure.For selection tools, it is the degree to which the test predicts performance on the tasks or job in question.

Question 18

The routine selection process for becoming a law enforcement officer includes tests that measure an applicant's ability to perform certain job-specific tasks such as running stairs, dragging a weight, or climbing a wall.This is an example of a(n)

Accepted Answer

For jobs requiring physical abilities, managers use physical ability tests that measure physical strength and stamina as selection tools.

Question 19

_____ focuses primarily on teaching organization members how to perform their current jobs and helping them acquire the knowledge and skills needed to be effective performers.

Accepted Answer

Training focuses primarily on teaching organization members how to perform their current jobs and helping them acquire the knowledge and skills they need to be effective performers.

Question 20

Dion's method of interviewing involves asking applicants the same standard set of questions.What type of interview does Dion conduct?

Accepted Answer

In a structured interview, managers ask each applicant the same standard questions.

Quiz 12: Human Resource Management